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FREQUENTLY ASKED QUESTIONS

 

 
 
What is a Butterfly Release?

A Butterfly Release is exactly what it sounds like. We provide you live butterflies in individually packaged envelopes for your release. You can release them individually from release envelopes, or all at once from a release cage or basket.

 

How does this work?
Your order will arrive the day before the event (via FedEx overnight express), inside an insulated cooler with a freezer pack. The butterflies are packaged within individual release boxes, so there is absolutely no preparation necessary. Just keep the butterflies in a cool dark place (such as a closet) until the event. About 90 minutes before the scheduled release, place the butterfly release boxes in a bright, warm area to allow the butterflies to warm up. Do not open the boxes until the release. When you are ready, all you have to do is open the release boxes and enjoy the beauty as the butterflies flutter away.

Is it safe for the ecosystem?
We only ship butterflies to locations that are native to them. Painted Lady and Monarch butterflies can be shipped to virtually any state, since they are already native. And because they are native, they cannot unbalance or harm the ecosystem. We also test all of our butterflies for disease before they are shipped to you.

How far in advance should I order?
We ask that you place your order at least six weeks prior to your event, although we can almost always accommodate short notice orders.

How many butterflies should I purchase?
The best rule of thumb is to order 1 butterfly for every two guests. For example, if you are having 100 guests, we recommend ordering at least 50 butterflies. If you are planning on an individual release, we recommend having 1 butterfly per guest.

What about the weather?
Butterflies should not be released if the temperature is below 65 degrees F, in heavy rain or at night. Unlike many of our competitors, we will accept cancellations for bad weather with no penalty! We also offer display cases that can be used on your wedding day in the event of bad weather.

Are care instructions included with the order?
Yes, each order includes care instructions, along with a complimentary copy of the Butterfly Indian Legend.

How do I place an order?
You can place your order online at our farm stall or give us a call at (845) 832-6749.

 

 

 

WE ARE HAPPY TO ANSWER ANY OTHER QUESTIONS YOU MAY HAVE
If you would like to know more please contact

Amour Du Plessis

[Amour@rainbowsendfarm.biz] or

Patricia Landis du Plessis [Pat@rainbowsendfarm.biz]

or give us a call at [845] 832-6749.